Below is a list of frequently asked questions about Truevail. If you have further questions please contact us.


What is the cancellation policy?

How long does it take for my website/newsletter to be built after signing up?


What if I already have a website?

Can I change the theme/layout?

E-Newsletter Campaigns

Do I need to give you any materials like content or images for the newsletter?

Can I pick and choose or submit my own material for the newsletter?

Will I receive a preview of each campaign?

What happens if a section of the newsletter doesn't fit in with the services I offer?

Client List / Database

How do I access my client list/database?

How do I upload my client database?

Social Media

Do you offer any social media services?