Truevail SessionsKeith Waldon

What You'll Learn in This Session


With over 27 years in the luxury travel industry at the time and a bit of a maverick Texan personality, Keith developed the Departure Lounge concept in 2013 as a new way to visibly engage a community with the world of travel while rethinking how a travel agency could operate. Here are a few of our key takeaways in this session with Keith Waldon. 

  • What makes a great luxury travel agency?
  • What is the future of the advisor without a strong host?
  • Keith's Departure Lounge journey.
  • Best practices of other industries.
  • Attracting advisors starting from scratch.
  • How to turn a new advisor into a multi-million dollar producer in 2-3 years.
  • What makes Departure Lounge so unique?
  • Departure Lounge's new complimentary mentor program.
  • How marketing played a role in Departure Lounge's success.
  • The buyer journey in 2022.
  • The challenges of being a good advisor.
  • Communication and transparency.
  • Fees, firing, and the lessons COVID taught us.
  • Content marketing with a niche focus.
  • The future of Departure Lounge.

Learn more about Keith Waldon
and departure lounge

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